Thank you & Praise

Dear Diana,

Thank you for your support of career and business development.  On behalf of the POWER Collaborative Network, I wish to express my most sincere appreciation for your presentation at our formal meeting this week.  In speaking with several representatives from our meeting host, the County of Los Angeles Department of Public Social Services, we all agree that you provided a renewed appreciation and enlightenment for customer service to our nearly 100 employment specialists in attendance.

It was excellent how you asked questions that helped to assess the participants and then share useful information with your unique insight on the benefits with being a more delightful social service provider.  As we experience this economic upgrading I am hopeful that training opportunities will emerge for our organization enabling us to invite you back soon, with remuneration, in order to gain a greater share of your expertise on improving customer service.

The POWER Collaborative Network member organizations cover a large range of social service provisions and your advanced exposure to people interaction will certainly enhance their client service skills and business capacity building through establishing effective service visions.  From your presentation, I walked away with an immediate importance to manage a shift from upholding crappy to advancing happy outcomes in my organization’s daily interactions and overall work product.

I commend you for your special commitment to help nonprofits grow and to deliver more efficient service for their clients.  Please feel free to call me should you think we can be of assistance to your work. For your information, I was so excited about your presentation that within one hour following your presentation, I made a confident referral of your services to one of our partner organizations, Human Potential Consultants in Carson California, who may have a future need to secure your services.

Respectfully yours,

Dean L. Jones, CEO